![]() ![]() ![]() I sure wish I would have seen this hours ago. Entuity's Auto Discovery tool saves you time and gives you peace of mind that everything on your network is accounted for. This feature consists of two services which are both enabled by default: Connected. I found that a silver metal part of a medium sized binder clip ( like this) worked perfectly. Or: retrieve the device credentials from the existing UniFi controller under Settings > Site > Device Authentication Sometimes the Ubiquiti Device Discovery Tool will show Login Failed even after the device has been factory reset, in which case you should try adopting via SSH instead. Before starting, locate the "Reset" button on your access point. Connected (Wireless) The UAP is wirelessly uplinked to a physically wired AP. The problem I ran into was that DNS for the subnet where the APs were isn't setup to use our internal DNS servers so it wasn't seeing the "unifi" host in my DNS. In controller versions 5.9+ and gateway firmware 4.418+ Unifi products started offering internet security settings. The reset button is usually located right next to the ethernet port of your UniFi hardware, and requires a needle-sized tool to press and hold until it lights up again. If you don't know where it is, you can use net-snmp-config -snmpconfpath command and add mibs + and a MIB name. It is 90% useless, and even if it does manage to find a device I can't do the set inform from it. All devices were connected to WAN and doing just fine. PRO TIP Log in to the controller and record your username and password. The diagram below illustrates the areas vulnerable to ESD attacks in a network. ![]() Network devices like routers and switches. Click Adopt in the Cloud Key's Actions column to continue. Check the Network application is up-to-date. (or use the mobile app to find the device) They subsequently displayed "Disconnected", "Adopting", or "Adoption Failed." This guide is specifically for controller version 6.0.23, but should work with other controllers to fix the issue of UniFi devices disconnecting. Since I didn't have direct control of the router, I had to find a solution until the router could be updated. ![]()
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